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Returns Policy

  • Items returned to us must be in perfect, re-saleable condition in its original intact packaging, not defaced by stickers or marks.
  • Returned items should be packaged inside an outer box to avoid being spoilt by postage labels etc.
  • Goods must be in the complete units of sale. No part boxes (if applicable).
  • A notification of return must be made within 3 days of delivery, it is essential to quote our delivery note number for a credit note to be issued.
  • No claims for shortages, non-delivery or damaged goods will be considered unless received within 3 days of delivery
  • Items that are not carried in stock are non-returnable.
  • Orders for special products and customised goods will only be accepted on receipt of a signed official order and are non-returnable.

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